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INTERNET & VOICE
Instant carrier quotes - Real-time - On-line
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MANAGED SERVICES
We offer unbiased analysis and free estimates.
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TELEPHONE SYSTEMS
TelephoNET provides ShoreTel expertly - exclusively .
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About TelephoNET

 

Providing innovative business Telecom solutions since 1996.

Your satisfaction is our success.

What TelephoNET does

Business networks - Worldwide.

  • IP Bandwidth and Voice Services

Telephone systems - ShoreTel.

  • Design - Installation - Support - Management

QUOTE

ANALYZE and COMPARE

Let TelephoNET examine your current telecom expenses and compare with new technologies. Our goal is to:

Optimize value by lowering costs and increasing bandwidth.
Get a new ShoreTel system without increasing costs.
This is often achieved by using new technology to curb old monthly costs.
Increase user production and customer satisfaction.
New, easier tools makes everyone happy!

Meeting your goals is "what we do".

TelephoNET Systems and Services

Service MenuCapabilities StatementTerms

SYSTEMS

Turn-key Telephony by TelephoNET

Certified Mitel partner

MiTel - up to 20,000 seats.

  • Unified Telephony
  • Virtualized Platform
  • Call Center
  • Mobility Conference - Web Share
  • Integral Redundant Design 
INTEGRATED DESIGNS
Unified communications systems - Hosted | Premises | Hybrid
INSTALLATION
One responsible vendor - all elements.
PROCUREMENT
One vendor for all hardware, software and services.
SUPPORT
One-call support and resolution, 24x7.
MANAGEMENT
Ongoing management and operational peace-of-mind.

SERVICES

Internet bandwidth and Voice services - all types.

Public and private networks, wired or wireless, SIP and TDM voice.

    • Real-time, on-line quotes with over 40 carriers.

    • Priority client attention with a Master Telecom Agent.  

    • Quick response with direct carrier reps assigned.

    • Accurate orders - smooth and timely installation.

    • One-call resolution 24x7 for all Telecom issues.

    • Pay less than managing services on your own.

    SOLUTIONS

    TURN-KEY INSTALLATION AND MANAGEMENT

     After installation we stay with you to help keep your system running smoothly.

     

    SYSTEMS
    +
    Design | Recommendation | Ordering | Hardware | Software | Provisioning | Installation | Configuration | Ongoing maintenance
    SERVICES
    +
    Internet | Voice dial-tone | Fax | Voice mail | Chat | SMS | Video | IP addresses | Mobility | Security | App integration | Knowledge transfer | Business continuity.
    NETWORKS
    +
    Design | Recommendation | Ordering facilities | Infrastructure | Structured cabling | Public and private networks for data and voice.
    ADMINISTRATIVE
    +
    Carrier contracts | Purchasing vehicles | Negotiation | Invoice review and payments | Carrier credits | Reconciliation | Trouble-shooting | Dispatch | Resolution
    MAINTENANCE
    +
    24x7 Availability | Updates | Monitoring | Diagnosis | 98% Remote fix

    Videos

    Tips for Telecom Buyers

    1. Hosted v. Premises [2:32]

    2. Telephony Buyers [2:00]

    3. Buying The Cloud [2:35]

    4. Telephony Buzzwords [2:12]

    5. True Cost [2:11]

    5. Predicting Telephony [2:23]

    TESTIMONIALS

    We’re saving time and money with TelephoNET managing our business communications.

    Richard Ranck ,Director IT of Home Paramount

    The BSO engaged TelephoNET when we were looking to replace our aging PBX. Before we could finalize the project, the voice mail of our old phone system catastrophically failed and we had to find a replacement ASAP! TelephoNET was able to design *and* implement a full PBX replacement in less than 3 weeks and under budget. We couldn’t be more pleased with our new ShoreTel phone system and the excellent service we’ve received from TelephoNET.

    Jeff Wright, IT Director Baltimore Symphony Orchestra

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    Contact Info

    • 410 427-9000
    • ContactUs@TelephoNET.com
    • https://telephonet.com

    • Office Address
      3337 Edwards Lane
      Baltimore, MD 21220 USA

      Mailing address
      PO Box 18000
      Baltimore, MD
      21220-0100 USA

    • Phone Numbers
      410 427-9000 Office
      410 427-9009 Fax
      888 512-6800 Toll-free
      888 561-4435 Toll-free Fax