1. General Agreement of Client/Customer and TelephoNET
Upon application to use any service provided by TelephoNET Corp. (the Company), the Customer (Client) agrees to adhere to the provisions stated herein. Further, when using any of the services provided by the Company, the Customer agrees to observe the operating rules, terms, and conditions stated herein, as they may change from time to time. The provisions of this agreement shall supersede any other provisions that may be implied or stated, either orally or in writing unless specific written authorization is obtained from the Company and signed by an officer or other duly authorized representative of the Company.
The Company will invoice the Customer and the Customer agrees to pay for services rendered or contractually anticipated to be rendered at the Company’s normal and customary rates for such services as they may change from time to time. Any taxes, required fees, Customer authorized products or services, or any other charges, including authorized third-party charges, will be separately stated on the company’s invoices. The customer acknowledges that rates published by direct or third-party suppliers may differ from those authorized by the client via procurement Schedule/s attached to an MPSA agreement [Managed Procurement Services Agreement]. Pricing authorized by the client in the MPSA shall prevail. The Company agrees to provide 20-days advance notice of any change in its rates and service charges. Payment of invoices that are periodically rendered is due and payable on the date stated on the invoice. Amounts that are not received by the stated due date shall accumulate an annual percentage interest rate of 18%, applied at 1.5% per month on the entire outstanding balance. In addition to interest, the Customer will be responsible for the cost of collection, filing, and attorney’s fees.
3. Interruptions in Service
4. Conformance to Conditions and Use of Service Facilities. (Unlimited Use, No Abuse)
5. Company Equipment Located on Customer Premises
6. Password and PIN code Protection
7. Courtesy and Etiquette
8. Domain Name
a. Registration of a domain name confers no legal right to that name. The Customer will indemnify the Company and hold the Company harmless from any claims associated with the use of a domain name. When the Customer decides to discontinue service, they are responsible for arranging for transfer and a new directory name server within 30 days.
b. The Company maintains the right to reassign the use of IP addresses distributed for Customers use and unless otherwise prearranged with the Company before the start of service, the Customer must return all IP addresses issued to the Customer upon discontinuation of service.
9. No Warranty; Assumption of Risk
10. Access to Information and Telephone Records (LOA's)
11. Renewals, Termination and Cancellation of Service
Contracted services shall run the full term as specified in the agreement. Thereafter, absent a Customers written request to discontinue service, the company shall automatically renew the service terms and conditions as originally agreed and continue to provide service on a month to month basis. Any notice of cancellation of service or changes in service, initiated by the Customer must be in writing to the Company’s email address at; Admin@TelephoNET.com or regular mailing address at; PO Box 18000, Baltimore, MD 21220-0100, and provide a minimum of 20 days notice of intent to cancel.